A: Why not contact a member of the team on 0800 014 2468 or email enquiries@UMGTraining.com
A: Yes, all our venues have the latest technology, offer full audio-visual support and high-speed wifi.
A: Speakers presentations are sent by email a week after the event date. Please contact a member of the team on 0800 014 2468 or enquiries@UMGTraining.com if it has been more than a week.
A: Prices stated do not include VAT.
A: Cancellations must be received in writing 30 working days before the date of the event and will be subject to a £195+VAT administration fee. Cancellations received after this time will be subject to the full delegate fee. View full terms and conditions here
A: Substitutions may be made up to 48 hours prior to the event. Please call 0800 014 2468 or email enquiries@UMGTraining.com with the replacement's details.
A: You will receive the joining instructions and reminders, 2 weeks, 1 week and 3 days before the course date. Please check your spam box to see whether the joining instructions were sent there, if not please call 0800 014 2468 so we can have these sent to you immediately.
A: Special dietary requirements can be catered for, please ensure you include this in the further information box when registering your place. If you have forgotten to add this, you can also send your requirements to enquiries@UMGTraining.com or call 0800 014 2468. Please let us know as soon as possible so we can ensure your needs are met.
A: Yes, a seated two-course hot buffet is served at lunch. Light breakfast is served in the morning and a wide selection of tea and coffee are served throughout the day.
A: Yes. After you have booked on to the course, simply email enquiries@UMGTraining.com and attach the purchase order raised. Please quote your order reference number and the course you are booked onto.
A: Unfortunately, we do not accept provisional bookings. Registrations are subject to our terms and conditions. View terms and conditions here