We do not currently have any dates confirmed for this course. To register your interest for this course please contact us here, and once we have a new date confirmed a member of the team will be in touch with you.

Three major companies are already facing a record breaking fine from the ICO after a data breach, which hasn’t only come at a financial cost, but also a reputational one.

This Identifying, Preventing and Managing Data Breaches course has been specifically designed to help your company avoid fines, reputational damage and risk to future business.

Through interactive workshops and sessions ensure your information governance procedures comply with the latest regulation; develop procedures to prevent a data breach; effectively identify and respond to a customer data breach; understand when to or not to report a breach and create more robust anti-data breach strategies.

Leave the day with a data breach prevention toolkit, which will ensure the security, integrity and privacy of your customers data.

About The Trainer: Iain Harrison
Iain Harrison is a specialist on data protection, environmental information, freedom of information and open data, information security and surveillance law.

Iain brings 15 years of experience in delivering consultancy, advice and guidance in information law-related topics to a variety of public, private and voluntary organisations. He currently manages an Information Governance & Risk Team and is responsible for preparation and implementation of the GDPR within a large unitary local authority and giving support to its partner organisations.

Learning Outcomes

  • Understand the legal requirements for reporting a personal data breach
  • Effectively identifying data breaches
  • Develop more robust procedures to prevent data breaches
  • Create a robust reporting and investigating procedure
  • Design a foolproof data prevention toolkit
09:15 - 09:45


09:45 - 10:00

Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 10:45

Customer Data Breaches and The Current Legislation

  • Ensure your information governance procedures are compliant with GDPR and DPA 2018 Act
  • Understand the penalty framework
  • Learn from best and bad case studies: what went wrong and what could have gone right
10:45 - 11:00

Morning Break

11:00 - 12:00

Develop Procedures to Prevent Data Breaches

  • Train staff to be more efficient at handling personal data
  • Using Data Protection Impact Assessments to reduce risk of a data breach
  • Ensure the integrity and security of your customer data
  • Utilise file sharing and encryption tools to reduce the risk of data breaches
12:00 - 13:00

Identifying and Responding to a Customer Data Breach

  • Ascertain when customers data has been breached
  • Understanding confidentiality, integrity and availability
  • Train staff to be more aware of data breaches
  • Confidently communicate with your customers and wider public when a data breach has taken place
  • Create a robust reporting and investigating procedure
13:00 - 14:00

Seated Lunch

14:00 - 14:45

Reporting a Customer Data Breach: To Report or Not To Report?

  • Develop effective reporting procedures including timeliness
  • Understand when you should report a data breach to the ICO
  • Learn when an individual’s right and freedoms are negatively affected
  • Ascertain what type of data breach should be reported
  • The role of a data processor in reporting breaches
  • Identify what information needs to be included in the report
  • Recognise when a high-risk data breach must be reported to the individual
14:45 - 15:00

Afternoon Break

15:00 - 16:00

Workshop: Develop Robust Anti-Data Breach Strategies

  • Create business wide strategies to prevent data breaches
  • Develop more robust processes to guarantee the security and integrity of your customers personal data
  • Learn how to mitigate and manage privacy risks
  • Take back a data breach prevention toolkit to your organisation
16:00 - 16:15

Feedback, Evaluation and Close

Iain Harrison

Information Governance & Risk Consultant

Iain Harrison is a specialist on data protection, environmental information, freedom of information and open data, information security and surveillance […]

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Central London