We do not currently have any dates confirmed for this course. To register your interest for this course please contact us here, and once we have a new date confirmed a member of the team will be in touch with you.

The benefits of implementing a continuous improvement (CI) strategy are crucial for bringing innovation, motivation and efficiency to all businesses.

CI is an approach in which all employees are compelled to seek out, support and implement changes to provide a better product or service, as well as improving cost-effectiveness.

This interactive course explains how applying CI’s tools and techniques can help to focus activity, people and resources on serving customers, eradicating waste and improving productivity.

Led by experienced management consultant, Jonathan Bottomer, this one-day course allows your business to gain and implement CI skills, including Lean Thinking, Kaizen and Six Sigma to achieve long-term, company-wide improvements.

Blog: Which Continuous Improvement Strategies Actually Work?

Businesses are always looking for ways to improve their practices. Why? Because if you don’t stay ahead of the hungry competition, they will swallow you up. Implementing a continuous improvement (CI) strategy requires cultural change and ensuring that everyone in your organisation is on board and understands what it is. Find out what the most widely used continuous improvement models are and how you can apply these to your business.

09:15 - 09:45


09:45 - 10:00

Trainer’s Welcome and Clarification of Learning Objectives

10:00 - 10:30

De-Mystifying Continuous Improvement

This session will be a mixture of trainer-led presentations on the theory of continuous improvement combined with interactive exercises covering:

  • What is continuous improvement?
  • The origins of continuous improvement
  • Continuous improvement rumours and myths
10:30 - 11:15

Developing a Culture of Continuous Improvement

  • Understand how continuous improvement can benefit your company
  • Learn from case studies how to eliminate waste and reduce delays
  • Get things right first time to enhance quality and lower costs
  • Empower staff and motivate them to sustain results
11:15 - 11:30

Morning Break

11:30 - 13:00

Theory: Continuous Improvement Tools and Techniques

Through a series of trainer-led presentations and interactive exercises, this session will explore key areas of the theory of continuous improvement, focusing on the following learning areas:

  • Kaizen
  • Plan-Do-Check-Act
  • Organisational culture
  • The emotional cycle of change and managing resistance to change
  • Sustain and scale up
13:00 - 14:00


14:00 - 16:00

Workshop: Implementing Continuous Improvement Tools and Techniques

Through a series of interactive exercises, this session will enable you to successfully implement a CI toolkit within your organisation

Waste and Value

  • The 7 Wastes
  • Value stream mapping
  • No errors forward

Customer Focused Improvements

  • Voice of the customer
  • One piece flow:
    – Just in time
    – Pull systems
    – Takt time
    – Standardised work
    – Problem solving

Visual Management

  • Information centres
  • 5S
  • Master schedules
  • RACI
16:00 - 16:15

Feedback, Evaluation & Close

Jonathan Bottomer

Management Consultant

Jonathan is a Certified Management Consultant and a member of the Institute of Business Consulting, an organisation within the Chartered […]

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Central London

Q: Can I book without a purchase order number?

A: Yes. After you have booked on to the course, simply email  [email protected] and attach the purchase order raised. Please quote your order reference number and the course you are booked onto.

Q: Can I make a provisional booking?

A: Unfortunately, we do not accept provisional bookings. Registrations are subject to our terms and conditions. View terms and conditions here

Q: I can no longer attend the course; can a colleague attend in my place?

A: Substitutions may be made up to 48 hours prior to the event. Please call 0800 014 2468 or email [email protected] with the replacement's details.

Q: I have just registered for the course, when will I receive the joining instructions?

A: You will receive the joining instructions and reminders, 2 weeks, 1 week and 3 days before the course date. Please check your spam box to see whether the joining instructions were sent there, if not please call 0800 014 2468 so we can have these sent to you immediately.

Q: I have special dietary requirements; how can I request this?

A: Special dietary requirements can be catered for, please ensure you include this in the further information box when registering your place. If you have forgotten to add this, you can also send your requirements to [email protected] or call 0800 014 2468. Please let us know as soon as possible so we can ensure your needs are met.

Q: Is lunch included?

A: Yes, a seated two-course hot buffet is served at lunch. Light breakfast is served in the morning and a wide selection of tea and coffee are served throughout the day.

Q: Is VAT included within the price?

A: Prices stated do not include VAT.

Q: What is your cancellation policy?

A: Cancellations must be received in writing 30 working days before the date of the event and will be subject to a £195+VAT administration fee. Cancellations received after this time will be subject to the full delegate fee. View full terms and conditions here

Q: Why haven’t I received the speaker’s presentation?

A: Speakers presentations are sent by email a week after the event date. Please contact a member of the team on 0800 014 2468 or [email protected] if it has been more than a week.

Q: Will there be WI-FI?

A: Yes, all our venues have the latest technology, offer full audio-visual support and high-speed wifi.

Q: Can’t find what you are looking for?

A: Why not contact a member of the team on 0800 014 2468 or email [email protected]